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Cancelling, taking your data and your domain

How to stop, what happens to your website, and how to leave with your data and your domain.

Updated 13 October 20261 min read

Leaving should be as simple as arriving.

Stopping

Three clicks from Subscription. Within the first 14 days you can withdraw: everything paid is refunded in full and the site stops at once. After that, cancellation takes effect at the end of the current month, already paid for: there is no commitment. Your site stays online until then and nothing is charged afterwards.

Your bookings

Bookings already paid remain valid: they are between you and your guests, and the money is already in your Stripe account.

Your data

From My account, one button exports everything in open formats, and your photos download as an archive. Do it before the effective date.

Your domain

It is in your name at your registrar — there is nothing to recover. If we bought it for you, we transfer it to your account, free and without conditions.

Your direct booking website, ready to fill in

You fill it in, guided step by step, about 1 h 30 with your photos, or we do it for you with the Express launch. €0 today.