FAQ
Domain name, cancellation, deposits, calendar, French Le Meur law, GDPR: all the answers.
I only have one gîte — is this for me?
Yes, that is exactly what the Essentiel plan is for: one lodging, one website under its own name. If you rent out more later, you add them from your area without redoing anything.
I'm not comfortable with computers.
Your area guides you step by step; allow about 1.5 hours with your photos at hand. Prefer us to do it? The Express launch starts from your Airbnb or Booking listing: your website is ready in 7 days, or you are refunded. And you can message Baptiste on WhatsApp, or book 10 minutes on the phone.
Do I have to build my website myself?
Yes, but you are not on your own: your client area guides you step by step, and it takes about 1 h 30 with your photos at hand. If you would rather we did it, the Express launch (€89) takes your Airbnb or Booking listing: all that's left for you is your amenities and how arrival works. Your website is ready in 7 days, or you are refunded.
What if I want to stop?
At any time: there is no commitment. Cancel from your client area in 3 clicks, and the subscription stops at the end of the current month. No registered letter.
Will my Airbnb guests stop finding me?
No. You keep your listings: your website sits alongside them, and your calendars stay in sync. It is mainly for your regulars and for people who look you up by name, so they book without a commission.
I'm with Gîtes de France or Clévacances — can I have my website?
Yes, and your label stays yours. If your local office or booking centre provides a calendar link (iCal), their bookings block your dates on your website; the other way round, your export link stops anyone booking a date already taken. Just check what your contract says about selling direct.
Who receives the guests' deposits?
You do, directly, through your own Stripe account. The money never goes through us and we take no commission on your bookings.
Does my Airbnb / Booking calendar stay up to date?
Yes. Your website imports your platform calendars every 30 minutes and exports your direct bookings to them, to prevent double bookings.
Who owns the domain name?
You do. Your website is hosted by Mon Gîte Direct at no extra cost, and online from day one at your-gite.mongitedirect.fr. If you take your own domain name, it is registered in your name: if you leave, you keep it.
When am I charged?
€0 today, no card. Your card is asked for when you put your website online, and the first automatic charge comes 30 days after that. Cancel before then and you pay nothing. Then one charge a month, with no commitment.
What about my data and my guests' data?
Hosted in the European Union. For your guests' data we act as a processor (GDPR art. 28): a data processing agreement is provided.
What about the French Le Meur law?
Your holiday rental registration number is displayed on each property. If it's missing, your dashboard flags it.
Will I get more bookings?
We make no promises about numbers. A direct website mainly lets you stop paying commission on guests who already find you: returning guests, word of mouth, Google searches.
Your direct booking website
You fill in your website, guided step by step, or we do it for you with the Express launch. €0 today, and a 10-minute phone call if you would rather talk first.